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DATA SECURITY IN THE CLOUD

We care about your data! fleetster hosts its software exclusively in Germany.
No user data is ever transferred to any other country.

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TÜV CERTIFICATION

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VOM TÜV SÜD WURDEN FOLGENDE BEREICHE GEPRÜFT
  • Anforderungen an Leistungs- und auftragsbezogene Dokumentationen sind erfüllt.
  • Die Software besteht den Schwachstellenscan.
  • Personenbezogene Daten sind ausreichend verschlüsselt.
  • Im Audit vor Ort wurden unter anderem die technischen und organisatorischen Maßnahmen überprüft.
VIEW CERTIFICATE

GENERAL INFORMATION

vehicle management

Germany Only

We host our software exclusively in Germany. Also, all backups are stored on German servers. You do not have to worry about any personal data being transfered to any other country!

ios and android apps

In the Cloud

Have a software in the cloud, it's safer than anywhere else. The data center we are using promises the highest availability and security measures we could never set up.

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Successful Penetration Tests

fleetster has partners around the world in many different industries. Almost every partner (e.g. big corporations, european banks) has tested fleetster – successfully.

Security

IT Security Concept

Our system's security is always the priority. All security measures are documented in our IT-Security-Concept.

Deletion Concept

Deletion Concept

All users have the right to request the deletion of their personal data. To ensure a proper user data deletion, we have set up a deletion concept.

Analytics

Regular Data Security Trainings

It is very important to us that our whole team is sensitized to data security topics. This is why we have regular data security training for the whole team.

GDPR COMPLIANT
CONTRACT PROCESSING OF DATA

On 25th of May 2018, the new GDPR will be enforced. Protection and privacy of individuals – “data subjects” in GDPR terminology – becomes not just a legal obligation placed on organizations collecting and processing our data, but also entrenches data privacy as a fundamental human right of all EU citizens.

The main change is that individuals must provide explicit consent to data collection – “consent by default” is no longer valid.

For us at fleetster, it is our main concern to safeguard our users’ right at any time:
  • Right To Be Informed

    fleetster has to inform all users about any collection of data and processing of data before the user submits any personal data.
    The data processing agreement is always visible in the footer during the registration process.
  • Right of access (“Auskunftsrecht”)

    fleetster is required to provide information to registered users on request.
  • Right to object to the data processing

    If data processing is legally permitted in principle, the person concerned still has the right to object to the processing of her or his personal data. In fleetster, every data subject can object to the processing of data at any time.
  • Correcting your personal data

    If the collected data contains incorrect or outdated information, the data subject is entitled to their correction. fleetster is obliged to correct incorrect data.
    In fleetster, every user can update his or her personal data in the user profile. Furthermore, data can also be corrected by some selected members of the fleetster support team.
  • Deleting your personal data

    As soon as the reason for the processing of data is obsolete, all personal data has to be deleted. This is the case, for example, when the data subject withdraws his/her previously given consent to process his/her data.

  • Blocking the processing of your personal data

    Whenever the deletion of personal data is not possible (e.g. due to commercial or fiscal obligations), the data subject has the right that his personal data is blocked.
    Blocked data cannot be processed and only transferred and used to a limited extend.

DOCUMENTS

Contract processing of data
The contract processing of data is part of the standard terms and conditions.
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Technical & Organisational Measures
The technical and organisational measures are part of the contract processing of data.
Download
IT Security Concept
All details about our software's security measures in our software.
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Deletion Concept
All details about what personal data is deleted when automatically and what exceptions exist.
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IT Contigency and disaster recovery plan
To make sure no data ever gets lost we have established adequate backups.
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User Rights Safeguard
To ensure user rights, we have documented them including how to fulfill them.
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TECHNICAL &
ORGANISATIONAL MEASURES

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fleetster Office

Even if there is no personal data from fleetster users in our office, we have established security measures in our office, especially outside of business hours.

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fleetster Software

We host our software on Amazon Web Services' servers only in Germany. Besides the very high level security measures AWS has, we also make sure your personal data is encrypted and cannot be accessed.

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YOUR CONTACT PERSON
at fleetster

Technical Issues
fleetster team member Tim Tim Ruhoff CEO tim.ruhoff@fleetster.de
fleetster team member Wolfgang circle Wolfgang Weiß Head of Sales wolfgang.weiss@fleetster.de
fleetster team member Max Maximilian Winter DevOps Engineer maximilian.winter@fleetster.net

Contractual Issues
fleetster team member Tim Tim Ruhoff CEO tim.ruhoff@fleetster.de
fleetster team member Anna Anna Baumeister Management Assistant anna.baumeister@fleetster.de
Data Security Officer
fleetster team member Anna Anna Baumeister Management Assistant anna.baumeister@fleetster.de